Swingaroo — Support
Swingaroo: Rope Swing is a one-thumb climbing game from Nomad Arcade. Roo, a small kangaroo, climbs to the top of each level by swinging from hook to hook: hold to grab the lit hook and swing, let go to fly. Collect the coins, beat the par time and earn three stars on each of 200 levels across 10 worlds, then see how high you can get in Sky Climb. It plays fully offline and shows no adverts.
Write to us
A person reads every message, and we aim to reply within two working days. If you can, tell us:
- What happened, and what you expected to happen instead.
- Your iPhone model and iOS version (Settings → General → About).
- The game's version, shown at the bottom of Swingaroo's Settings.
A screenshot helps too.
Common questions
I bought the Starter Pack and the Golden Roo look is missing. Open the Shop and tap Restore purchases. A purchase belongs to the Apple Account that bought it, so it comes back on any iPhone signed in to that account. Coins, whether bought or earned, are part of the progress saved on your phone and cannot be restored after the game is deleted.
I deleted the game and lost my progress. Can you get it back? No, sorry. Swingaroo has no account or cloud save in this version, so your progress lives only on your phone, and we never have a copy. Deleting the game deletes it.
How do I turn the daily reminder off? Settings → Daily reminder, or the switch on the Daily Pass screen. You can also turn notifications off in your iPhone's Settings → Notifications → Swingaroo. The reminder is off until you turn it on.
I want a refund. Apple takes the payment, so refunds are Apple's to give: ask at https://reportaproblem.apple.com. If something in the game is broken, please write to us first; we would rather fix it.
Do I need an internet connection? No. The whole game plays offline. Buying something or restoring a purchase needs a connection.