Candy Archer — Data Deletion
Last updated: November 10, 2026
Candy Archer has no account and no sign-in, so there is no account to delete. This page explains how to delete what the game keeps on your phone, what we hold under your Player ID, and what other companies hold.
What is on your phone
Your maps, levels, medals, heroes, powers, sugar, coins and settings are saved on your phone, along with any play log lines not sent yet.
- Delete the game to delete all of it.
- Settings → Game data → Restart the game clears your progress. Your settings, your Player ID and No ads stay.
Deleting your play log
Our play log files what happens in the game under a random Player ID. It holds no name or email address, so the ID is the only way we can find your lines. Every line is deleted automatically 13 months after it reaches us.
In the game. Open Settings → Game data → Delete my play data and tap Delete. We delete every line filed under your Player ID at once, the game drops any lines still waiting on your phone, and it makes a new Player ID. Your progress, settings and No ads stay. If the game can't reach our server, it asks again the next time it opens and sends no play data until then.
By email.
- In the game, open Settings → About → Player ID, and tap Copy.
- Email [email protected] with "Delete my Candy Archer play log" in the subject and the ID in the message.
We will delete every line filed under that ID within 30 days and tell you when it is done. Lines still waiting on your phone go when you delete the game.
Deleted the game already? The ID went with it, and a new install makes a new one, so we cannot tell which lines were yours. If you noted the ID, send it and we will delete them.
What other companies hold
| What | Held by | Filed under | Kept for |
|---|---|---|---|
| Gameplay analytics | Google (Firebase Analytics) | A random app-instance ID | Up to 14 months, then deleted automatically |
| Crash reports | Google (Firebase Crashlytics) | A random Crashlytics installation ID | Up to 90 days, then deleted automatically |
| Ads shown and how you interacted with them | Google (AdMob) and the network that showed the ad (AppLovin, Unity, Liftoff or Mintegral) | Device identifiers; on iPhone, Apple's advertising identifier only if you allowed tracking | Under each company's own retention terms |
| App events on iPhone, and on Android from version 1.0.1: installs, opens, a few game steps, ads shown and purchases | Meta | An identifier the SDK generates for the install; on iPhone, Apple's advertising identifier only if you allowed tracking; on Android, the phone's advertising ID unless you reset or deleted it | Under Meta's own retention terms |
| Your purchase of No ads | RevenueCat, and Apple or Google for the payment | A random anonymous ID that RevenueCat creates for the install | As long as needed to restore purchases, handle refunds and meet tax and accounting duties |
To ask us to delete what these companies hold for your install, email [email protected] with "Privacy Rights Request" in the subject and your Player ID, and say that it is about Candy Archer. We will ask them to delete what they hold for it and tell you when it is done. Google's own controls for ads are at https://myadcenter.google.com.
Purchases
Deleting your data does not refund a purchase, and it leaves No ads yours to restore with Settings → No ads → Restore. Refunds are Apple's or Google's to give; on iPhone, ask at https://reportaproblem.apple.com.
Questions: [email protected]