Cannon Clash — Support

Cannon Clash: Tiny Worlds is an arcade shooter from Nomad Arcade. Drag left and right to move your cannon along the floor while it fires on its own, and break the bouncing numbered balls down to nothing before one lands on you. 1,000 levels across 20 worlds, 96 cannons to collect and upgrade, drones and abilities to bring into any level. It plays offline.

Write to us

[email protected]

A person reads every message, and we aim to reply within two working days. If you can, tell us:

  1. What happened, and what you expected to happen instead.
  2. Your phone model and its system version (on iPhone: Settings → General → About).
  3. The game's version, shown at the bottom of Cannon Clash's Settings.

A screenshot helps too.

Common questions

I got a new phone. How do I keep my progress? Before you switch, open Settings → Cloud save and sign in with Google, or with Apple on iPhone. Then sign in with the same account on the new phone, and your levels, stars, coins, diamonds and cannons come back. Signing in never resets what you have already earned: the progress on both phones is merged, keeping the best of each.

I deleted the game and lost my progress. Can you get it back? Only if you had signed in to Cloud save: install the game again and sign in with the same account. Without an account your progress lives only on your phone, we never have a copy, and deleting the game deletes it.

I bought diamonds and they did not arrive. Close Cannon Clash completely and open it again while you are online: an unfinished purchase is credited the next time the game starts. If they still do not arrive, write to us with the date of the purchase.

I watched an ad to continue or to double my coins and did not get the reward. The reward is paid only when the ad plays to the end. If you closed it early, the game says so and nothing is added. If an ad did play to the end and the reward is missing, write to us with the date and roughly what time it happened.

Why do I see ads? From version 1.9.0 a small banner sits below the game, and a short ad can play between some levels, never during one and never before level 4. You can choose to watch an ad to continue a run or double a level's coins. Every level can be cleared, and every item unlocked, without watching one. The ads keep Cannon Clash free.

I want a refund. Apple or Google takes the payment, so refunds are theirs to give. On iPhone, ask at https://reportaproblem.apple.com. If something in the game is broken, please write to us first; we would rather fix it.

Do I need an internet connection? No. The whole game plays offline. Ads, buying diamonds and backing up to Cloud save need a connection.

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